DEPARTURE
How to check out
What to do on departure day, and how to avoid leaving things behind.
Check-out time
By 10:00. Late check-out may be possible for JPY 2,200 (tax included) per hour. Because of our cleaning schedule, it cannot be guaranteed, so please ask us by message on the booking site.
On departure
- Pack up, and please double-check the bathroom shelf, drawers and outlets for forgotten items.
- Turn off the air conditioner and any lights you can reach.
- Place used towels and linens on the bed or in the bath area (no need to fold).
- Separate your garbage and leave it in the bin or tied in a plastic bag in the room. Please take clothing, suitcases and similar items with you.
- Close the door firmly behind you — the smart lock will re-lock automatically.
About the door code
The 4-digit door code becomes invalid at check-out time. There is no physical key to return.
After you leave
Your access code is reset automatically after check-out, so you cannot re-enter the room. If you realize you have forgotten something, please contact us via AirHost / your booking app as soon as possible.
Lost & found
Items left behind are kept for a limited time. If you would like them posted to you, items that fit in an envelope can be sent within Japan for JPY 2,000 (tax, shipping and packing included); for anything else, our staff will check and let you know (fee list). Please contact us via the chat on your booking platform.