SHINJUKU TOPSHOT HOTEL GUEST GUIDE

HOUSE MANUAL

House manual

Quick guides for using the room. Some equipment differs by room type — please pick your room type below.

STEP 1 — ARRIVAL

Smart lock — how to open your door

Step-by-step instructions for the smart lock at every room. Please open this on arrival.

Open door lock manual PDF · 0.7 MB

Note: the 4-digit unlock code is not published on this site. Please use the code sent to you in the check-in message.

STEP 2 — DURING YOUR STAY

Full house manual

The complete printable house manual in four languages — content is the same. Pick your preferred language.

Pick your room type

Common to every room

Wi-Fi

The network name (SSID) and password are included in your check-in message. Please check the message in your booking app.

Air conditioning

Use the AC remote control on the wall or on the unit. Cooling / heating switches automatically by season.

Hot water & lighting

The bathroom’s hot water and switches work normally. If you cannot find a switch, please send us a chat message.

Garbage

Bag and separate inside the room. On collection days, place bagged garbage in the outdoor stocker on the building’s side passage (combined key 104). Otherwise keep it inside.

Smart lock & smoke detector

The smart lock unlocks with a 4-digit code. Each room has a smoke detector and CO detector — please do not cover them.

Smoking & noise

All rooms and the building exterior are non-smoking. From 22:00 to 08:00, please keep voices and TV volume low.

If anything is unclear

Send a message via AirHost / your booking app chat — we monitor messages and will respond as soon as we can.